We're here to help you with any questions or issues you may have. Our support team is available to assist you with technical issues, account management, and general inquiries.
New to Prime AI Signals? Learn how to set up your account, understand our features, and start trading with confidence.
Learn moreExperiencing technical issues? Find solutions to common problems or report a bug to our technical team.
Get helpQuestions about your subscription, payment methods, or billing? We're here to help with all payment-related inquiries.
View billing infoCan't find what you're looking for? Our support team is ready to assist you through multiple channels.
For general inquiries and support:
support@primeaisignals.comFor technical issues:
tech@primeaisignals.comFor billing questions:
billing@primeaisignals.comResponse time: Within 24 hours
For immediate assistance, call our support line:
+92 344 5132936Available Hours (Pakistan Time):
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Chat with our support team in real-time:
Available during business hours
Look for the chat icon in the bottom-right corner of your screen
Find quick answers to common questions about our services and platform.
To create an account, click on the "Sign Up" button in the top-right corner of our website. You'll need to provide your email address, create a password, and verify your email. Once verified, you can complete your profile and choose a subscription plan.
We accept various payment methods including credit/debit cards (Visa, Mastercard, American Express), PayPal, and cryptocurrency (Bitcoin, Ethereum). All payments are processed through secure payment gateways to ensure your financial information is protected.
You can cancel your subscription at any time by going to your Account Settings > Subscription and clicking on "Cancel Subscription." Your subscription will remain active until the end of your current billing period, after which it will not renew.
We offer a 14-day money-back guarantee for new subscribers. If you're not satisfied with our service within the first 14 days of your subscription, you can request a full refund. After this period, we do not offer refunds except as required by law.
To connect your trading account, go to the "Connections" section in your dashboard. Select your broker from the list and follow the on-screen instructions to authorize the connection. We use secure API connections that only require read-only access to your trading account.
Browse our comprehensive knowledge base for detailed guides, tutorials, and troubleshooting articles.
Visit Knowledge BaseWatch step-by-step video guides to help you get the most out of Prime AI Signals.
Watch TutorialsJoin our community of traders to share experiences, ask questions, and get advice.
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